Privacy Policy
Effective Date: March 5, 2025
Physical Therapy Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Data Protection Act of Jamaica.
1. Information We Collect
We collect personal data that you provide to us when using our services, including but not limited to:
- Name, address, email, and phone number
- Medical history and treatment records
- Payment and billing details
- Any other information required to provide physical therapy services
2. How We Use Your Information
We use the collected information to:
- Provide and manage physical therapy services
- Schedule appointments and communicate with you
- Process payments and billing
- Improve our services and customer experience
- Comply with legal and regulatory obligations
3. Legal Basis for Processing Personal Data
We process personal data under the following legal bases as outlined in the Data Protection Act of Jamaica:
- Consent: When you provide explicit consent to process your data
- Contractual Obligation: To provide you with our services
- Legal Requirement: To comply with Jamaican laws and regulations
- Legitimate Interest: To improve our services and ensure safety
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information with:
- Medical professionals involved in your treatment
- Insurance companies for claims processing
- Law enforcement agencies where required by law
- Service providers who assist in our operations, bound by confidentiality agreements
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or alteration. Our data security measures include:
- Secure storage and encryption of electronic records
- Restricted access to personal data only to authorized personnel
- Regular security audits and compliance checks
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Medical records are retained as per regulatory guidelines.
7. Your Rights Under the Data Protection Act
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for data processing
- Request deletion of your data where legally applicable
- Object to data processing under certain circumstances
To exercise these rights, please contact us using the details provided below.
8. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance user experience. You can control or disable cookies through your browser settings.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
10. Contact Us
For any questions or requests regarding your personal data, please contact us at:
Physical Therapy Solutions
11 Braemar Ave, Kingston 10, Jamaica
Phone: (876) 927-6015
Email: ptsolutions1@gmail.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.